I run a SaaS for CRM, and I suspect my churn rate’s high, but I don’t know how to measure it properly. Customers drop off silently, and I’m in the dark. What tools or methods can I use to track SaaS average churn rate accurately?
I run a SaaS for CRM, and I suspect my churn rate’s high, but I don’t know how to measure it properly. Customers drop off silently, and I’m in the dark. What tools or methods can I use to track SaaS average churn rate accurately?
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