Tue. Dec 10th, 2024

What Is CRM Model? Everything You Need To Know

Nov 20, 2024
CRM Customer Relationship Management.

Why is CRM Important?


What is a CRM Model?

CRM Model

Main Parts of a CRM Model

Customer Data Management

Interaction Tracking

Workflow Automation

Analytics and Insights


Types of CRM Models

1. Operational CRM Model


2. Analytical CRM Model


3. Collaborative CRM Model


Popular CRM Models

1. IDIC Model


2. CRM Value Chain Model


3. Gartner’s CRM Model


4. QCI Model


5. Payne’s Five-Process Model


Benefits of Using a CRM Model


Challenges in Using CRM Models


How to Choose the Right CRM Model


Real-Life Example


The Future of CRM Models


Conclusion

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